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Dr. Ruffin was the first person in over 10 years to actually take the time to really listen to me. He took the time to figure out what’s actually going on without chalking it up to something simple and sending me on my way.
I really appreciated Chad's honesty with options, having surgery being a last result and most of all explaining everything in layman's terms. I couldn't be happier with my experience and really appreciate him getting to the bottom of my ear issue and making it feel better than it ever has!
Dr. Ruffin was incredibly knowledgeable, thorough and compassionate. He took the time to fully understand the issues and was able to provide immediate relief. Nothing short of a miracle here. Furthermore, the entire team was very kind and professional. One of the best medical experiences I have had!