How we maximize your time with our doctors
We've optimized our clinic to maximize your time with our doctors, ensuring a more personal and focused experience. As part of this commitment, we operate paperlessly and manage onboarding exclusively via telephone or online. This approach means we don't have in-person staff for administrative tasks. To facilitate this seamless experience, we require that you complete all forms and submit your payment at least 24 hours before your visit. This preparation enables us to focus fully on your care, ensuring a smooth and enjoyable visit.
Thank you for helping us create an efficient and patient-centered environment.
What should I bring to my appointment?
Prior treatment records can lead to faster and more effective treatment. To make the most of our time together, please bring any prior:
- ENT clinic notes
- CDs containing CT or MRI imaging studies
- Latest audiogram or cochlear implant evaluation
Don't rely on faxing records between offices. It is best to bring with you a copy of your records that we can keep.
What insurances do you accept?
We take most insurances including Medicare and Medicaid. Please see our insurance page for some of the insurances that we take. This page also provides some information on when you need a referral from your primary care provider.
Paying for your visit
We offer online payment only–at this link. When you get to the invoice/statement, just enter in the date of your appointment in that section. Contact us if you have any trouble.
Are same day appointments available?
Yes. Our clinic and partners are often able to accommodate urgent needs. When necessary we see patients the same day.
Dr. Ruffin is committed to providing every patient with outstanding care.